Arteza tiles are made entirely by hand in Morocco and each tile will be different from the next. Please expect the following characteristics which are inherent in authentic handmade tiles from Morocco.
- Chips off the surface of the glaze exposing the clay beneath
- Imperfections on the tile face
- Divots and marks in the surface of the tile
- Glazed over chips on the tile edges
- Variation in thickness
- Wide variation in color/shade between tile pieces
- Glaze pooling in areas of a tile
- Lime pops that expose the substrate of the tile
Variation between samples and tiles received is possible, as handmade techniques of glazing make shade and color variation an inherent part of the product. Samples received before shipments should be considered indicative of color only. Driftwood Design Lab will not honor any claims made for these characteristics listed above if claimed as defects.